TECHNICAL SUPPORT

Send an email to create a support ticket or call our Service Desk to speak to an experienced technician who’ll resolve your issue on the phone.

Phone support

Please call one of our regional Service Desk teams who’ll resolve your issue.

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East Midlands

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West Midlands

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Thames Valley

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London & S.East

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North West

Email support

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Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

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Email TITC Sec

Send an email to contact our cyber security team a security specialist will be in touch shortly.

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Email TITC BI

Send an email to contact our Business Intelligence team a BI specialist will be in touch shortly.

Remote Support

To allow us to connect to your PC, please click one of the options below as instructed by a technician.

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ScreenConnect

Please click here to enable us to connect to your PC via ScreenConnect.

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TeamViewer

Please click here to enable us to connect to your PC via TeamViewer.

HIGH FIVE

How we performed in February 2023

Calls Answered Within 15 Seconds
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Average Time to Respond
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Average Time to Resolution
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First Contact Resolution
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Customer Satisfaction
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