CLIENT SUPPORT

Technical support options for existing Air IT clients

Your technical support options

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Service Hub

Log in to your Service Hub to create tickets and manage your support requests online.

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Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

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Phone Support

Call our Service Desk and speak to an experienced technician.

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Remote Support

When a technician asks to connect to your PC, please click the button below.

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VoIP Portal

Log in to access and manage your The IT Consultancy VoIP account.

Live Service Status

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Service Hub

Log in to your Service Hub to create tickets and manage your support requests online.

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Support Options

Live Service Status

Contact my local Service Desk

Please call one of our regional Service Desk teams who’ll resolve your issue.

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United Kingdom

Contact Support via Email

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Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

Email It Sec

Send an email to contact our cyber security team a security specialist will be in touch shortly.

Email It BI

Send an email to contact our Business Intelligence team a BI specialist will be in touch shortly.

Remote / Connect to Device

To allow us to connect to your PC, please click one of the options below as instructed by a technician.

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ScreenConnect

Please click here to enable us to connect to your PC via ScreenConnect.

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TeamViewer

Please click here to enable us to connect to your PC via TeamViewer.

The IT Consultancy Sec contact information

To contact The IT Consultancy Sec, please contact our team using one of the following;

HIGH FIVE

How we performed in February 2023

Calls Answered Within 15 Seconds
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