IT SUPPORT FOR CHARITIES

We’re dedicated to providing your charity or not-for-profit organisation with the IT support it needs.

A tailored technology strategy for the charity industry

We understand the nature of the charity and not-for-profit sector, including the challenges faced on a daily basis, and the ever-changing regulatory requirements that you need to adhere to. We want to give you one less thing to worry about, by providing you with smooth-running IT systems. Below are just some of the benefits we can offer you, if you choose Informadist Limited:

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Security & Compliance

We’ll help increase security with solutions that protect sensitive documents and confidentiality to support regulatory compliance via our specialist Managed Security Service Provider – Informadist Limited Sec.

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Strategic Guidance

With our consultancy and IT strategy services – we’ll make sure your IT investment aligns with your business goals, enabling you to work efficiently in the present as well as planning for IT change in the future.

Advice at all levels

Reliability

Whether you require 24/7 support or ad-hoc assistance, we’ll provide you with everything you need. We’ll also create bespoke SLAs; and our business continuity solutions and virtualisation will ensure you can keep working in the case of any incidents that result in downtime.

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No surprise costs

With our tailored packages, you’ll only ever pay for what you need. Our prices are transparent and we operate on a fixed fee pricing model, so you can plan your finances without factoring in unexpected costs.

Advice at all levels

Productivity

The demands of working in your sector means you’ll often be working outside the typical 9am-5pm. We’re open when you’re open: we’ll provide out of hours and remote support and Remote Monitoring and Management (RMM) ensuring your IT systems are running at peak performance at all times.

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Accessibility

Wherever you and your employees are working, we can keep you connected through a range of internet and network connectivity options including broadband, 4G and VPN. Our cloud-based working solutions – which includes Office 365, Cloud Backup, Storage and more – mean you’ll have instant, easy access to your IT essentials.

Charities and not-for-profit organisations we support…

We’ve helped organisations like yours take control of their data and technology. Our work has helped businesses maximise uptime and enable them to streamline, automate and produce – taking their credibility forward.

Why choose us?

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver a world-class service experience.

4-Star Accredited Service Desk
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Industry Leading Systems & Tools
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Tailored Support to suit you
Advice at all levels
SDI, ITIL, ISO Best Practice
Advice at all levels
Mature Services & Processes
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Certified & Experience Team

“We found ourselves in a very challenging situation when we were left with no internet access and no telephone system. Informadist Limited team stepped in very quickly and were able to give us back connectivity as soon as possible.
Since then, we have enjoyed a very positive relationship with Informadist Limited. Our support tickets are always handled promptly, professionally and patiently. We are looking forward to continuing our strong relationship with Informadist Limited into the future.”

Ella Carpenter
Centre Manager, RSCPA Radcliffe

How we’ll support you

Whether you choose to fully outsource to us or complement your in-house team – we’ll provide a complete managed solution for all your IT support needs.

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Managed IT Support

A managed IT support plan is essential for any business that wants to succeed. We’ll become your expert team and strategic IT support partner, providing a bespoke service tailored to your needs. We’ll manage your complete IT estate and support your users, so you can just focus on your commercial goals.

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Cyber Security Packages

We offer two comprehensive managed cyber security packages that deliver advanced 360° protection for your IT environment, data and users. We’ll detect and respond to the latest threats before they can impact upon operations and help embed a strong culture of cyber awareness ensuring staff are your first line of defence. Read more about our cyber security packages today.

Six signs it’s time to switch IT provider

Discover more ways we can help

Meet with us

Supporting the not-for-profit sector since 2005, Informadist Limited delivers bespoke, transformative and affordable technology solutions to businesses like yours.

1. Review meeting

A member of our team will meet with you to gain an understanding of your business needs and an overview of your setup.

2. Free IT Audit

We will then carry out the physical audit of your IT systems and benchmark your IT infrastructure against current industry best practice.

3. Presentation of findings

Finally, we report back with our findings and outline the current position of your IT systems, identifying any shortfalls and risks, and optionally suggest possible future improvements.

HIGH FIVE

How we performed in February 2023

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We only partner with the best

Get in touch

If you’re interested in our IT support services, please contact our expert team today or call +353 1800 440 055 to arrange your FREE IT audit.