IT SUPPORT FOR THE EDUCATION SECTOR

From Multi-Academy Trusts and Schools to Further Education providers; we’re dedicated to providing you with the IT support you need.

A tailored technology strategy

We understand the nature of the education industry, including the challenges faced on a daily basis, and the ever-changing regulatory requirements that you need to adhere to. We want to give you one less thing to worry about, by providing you with smooth-running IT systems. Below are just some of the benefits we can offer you, if you choose Informadist Limited:

Group 4Created with Sketch.

Security & Compliance

We’ll help increase security with solutions that protect sensitive documents and confidentiality to support regulatory compliance via our specialist Managed Security Service Provider – Informadist Limited Sec.

AirIT-Icons-06-ART_icon-strategy

Strategic Guidance

With our consultancy and IT strategy services – we’ll make sure your IT investment aligns with your business goals, enabling you to work efficiently in the present as well as planning for IT change in the future.

Advice at all levels

Reliability

Whether you require 24/7 support or ad-hoc assistance, we’ll provide you with everything you need. We’ll also create bespoke SLAs; and our business continuity solutions and virtualisation will ensure you can keep working in the case of any incidents that result in downtime.

AirIT-Icons-06-ART_icon-career-benefits-standards-tiered-pension

No surprise costs

With our tailored packages, you’ll only ever pay for what you need. Our prices are transparent and we operate on a fixed fee pricing model, so you can plan your finances without factoring in unexpected costs.

Advice at all levels

Productivity

The demands of working in your sector means you’ll often be working outside the typical 9am-5pm. We’re open when you’re open: we’ll provide out of hours and remote support and Remote Monitoring and Management (RMM) ensuring your IT systems are running at peak performance at all times.

AirIT-Icons-06-ART_icon-connectivity

Accessibility

Wherever you and your employees are working, we can keep you connected through a range of internet and network connectivity options including broadband, 4G and VPN. Our cloud-based working solutions – which includes Office 365, Cloud Backup, Storage and more – mean you’ll have instant, easy access to your IT essentials.

Trusts, Schools and Further Education organisations we​ support

We’ve helped schools and trusts like yours take control of their data and technology. Our work has helped organisations maximise uptime and enable them to nurture, inspire and empower – taking their credibility forward.

Why choose us?

Though technology driven, we’re service led. Our customers are our number 1 priority and we strive to deliver a world-class service experience.

4-Star Accredited Service Desk
AirIT-Icons-06-ART_icon-general-2
Industry Leading Systems & Tools
AirIT-Icons-06-ART_icon-usp-tailored-support
Tailored Support to suit you
Advice at all levels
SDI, ITIL, ISO Best Practice
Advice at all levels
Mature Services & Processes
AirIT-Icons-06-ART_icon-contact-itsupport
Certified & Experience Team

“We were very pleased with the professionalism and system knowledge of the Informadist Limited team – from pre-sales to installation and user training – such that all of our needs for modern communications were met with minimal disruption to users. The 3CX system offers a comprehensive communications solution for desk bound and mobile users alike and, importantly for us, is easily managed and monitored.”

Ian Welsh
Head of IT, Harlaxton College

How we’ll support you

Whether you choose to fully outsource to us or complement your in-house team – we’ll provide a complete managed solution for all your IT support needs.

AirIT-Icons-06-ART_icon-managed-it-support-18

Managed IT Support

A managed IT support plan is essential for any business that wants to succeed. We’ll become your expert team and strategic IT support partner, providing a bespoke service tailored to your needs. We’ll manage your complete IT estate and support your users, so you can just focus on your commercial goals.

AirIT-Icons-06-ART_icon-managed-security

Cyber Security Packages

We offer two comprehensive managed cyber security packages that deliver advanced 360° protection for your IT environment, data and users. We’ll detect and respond to the latest threats before they can impact upon operations and help embed a strong culture of cyber awareness ensuring staff are your first line of defence. Read more about our cyber security packages today.

Nurture, Inspire and Empower your schools

We’re dedicated to serving the education industry

Make the move from reactive to proactive. We can either fully manage your IT services, or work alongside your existing IT team – whichever works best for you.

Fully outsourced

No specialist expertise is required in-house. Instead, we’ll manage your entire IT solution for you. Ischebeck Titan’s entire service desk is outsourced to us; which allows their in-house team to focus on other aspects of their job, whilst we handle and resolve any IT issues that their employees have.

Working with your IT Team

Sometimes, you just require additional support in your role, and we can provide that. For Kosnic, we provide an out-of-hours service desk for when their in-house IT team are offline. We also act as an over-spill resource during normal office hours, for when there are any particularly busy periods.

Meet with us

Supporting the not-for-profit sector since 2005, Informadist Limited delivers bespoke, transformative and affordable technology solutions to businesses like yours.

1. Review meeting

A member of our team will meet with you to gain an understanding of your business needs and an overview of your setup.

2. Free IT Audit

We will then carry out the physical audit of your IT systems and benchmark your IT infrastructure against current industry best practice.

3. Presentation of findings

Finally, we report back with our findings and outline the current position of your IT systems, identifying any shortfalls and risks, and optionally suggest possible future improvements.

HIGH FIVE

How we performed in February 2023

0 %
Calls Answered Within 15 Seconds
0 hr
Average Time to Respond
0 hr
Average Time to Resolution
0 %
First Contact Resolution
0 %
Customer Satisfaction

Discover more ways we can help

We only partner with the best

Get in touch

If you’re interested in our IT support services, please contact our expert team today or call +353 1800 440 055 to arrange your FREE IT audit.